Look, we get it - nobody actually enjoys reading privacy policies. But we're gonna keep this straightforward and honest about how we handle your info. If you've got questions after reading this, just give us a shout at info@auroravinthale.info.
Who We Are
Aurora Vinthale Architecture operates out of Vancouver, BC, and we're committed to sustainable design practices - including how we treat your personal data. Our office is located at 425 Granville Street, Suite 1200, Vancouver, BC V6C 1T1, and we comply with Canadian privacy legislation including PIPEDA.
What Info We Collect
When you reach out to us or work with us, we'll typically gather:
- Your name and contact details (email, phone)
- Project addresses and property info
- Design preferences and requirements
- Financial info for contracts and billing
- Communication history and project notes
Why We Need It
We're not collecting data for the sake of it. Here's what we actually use your info for:
- Communicating about your project
- Creating and delivering architectural designs
- Meeting legal and regulatory requirements
- Processing payments and contracts
- Improving our services based on feedback
How We Handle Your Data
We're not gonna sell your email to spammers or anything sketchy like that. Your information stays with us and gets used solely for legitimate architectural business purposes. Sometimes we need to share bits of info with:
- Engineering consultants and contractors - Can't build anything without 'em
- Municipal authorities - For permits, zoning approvals, that kind of thing
- Professional advisors - Lawyers, accountants, insurance folks
- Cloud service providers - Where we securely store project files
Everyone who gets access to your data is bound by confidentiality agreements and professional standards. We make sure they're handling things properly.
Website Data & Cookies
Our website's pretty basic, honestly. We use some standard web technologies to make things work smoothly:
Analytics
We track basic stuff like page visits and popular content to improve the site. Nothing creepy.
Contact Forms
When you fill out a form, that info comes straight to us via secure channels.
Session Cookies
Temporary cookies that help the site remember your preferences during your visit.
Your Rights
Under Canadian privacy law, you've got some solid rights when it comes to your personal info. Here's what you can do:
Access
Request to see what data we have about you
Correction
Fix any incorrect information we might have
Deletion
Ask us to delete your data (where legally allowed)
Withdraw
Opt-out of marketing communications anytime
Data Security
We take reasonable precautions to protect your information. Our systems use encryption, secure servers, and we limit access to only those team members who actually need it for their work. That said, no system's 100% bulletproof - but we're doing our best to keep things locked down tight.
We keep your data only as long as we need it for the purposes outlined here, or as required by professional standards and legal obligations. For architectural projects, that can mean holding onto stuff for several years due to liability and warranty considerations.
Project Photography & Portfolio
Here's something specific to what we do - we love showcasing completed projects in our portfolio, marketing materials, and sometimes in competitions or publications. If your project's one we're proud of (and honestly, that's most of 'em), we'll ask your permission before using photos or details publicly.
You can say no, or ask us to keep certain aspects private. We get that not everyone wants their home or business splashed across our Instagram. Just let us know your preferences and we'll respect them.
Third-Party Links
Sometimes our website might link to other sites - maybe suppliers we work with, sustainability resources, or professional organizations. Once you click through to another site, their privacy policy takes over. We can't control what they do, so give their policies a quick read if you're concerned.
Changes to This Policy
We might update this policy from time to time - usually when laws change or we add new services. When we do, we'll update the date at the top and post the new version here. For major changes, we'll try to give existing clients a heads-up via email.
Questions or Concerns?
We're pretty approachable folks. If something in here doesn't make sense, or you've got concerns about how we're handling your info, just reach out.
Phone
(604) 555-0127425 Granville Street, Suite 1200
Vancouver, BC V6C 1T1
Filing a Complaint
If you're not satisfied with how we've handled a privacy concern, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to work things out directly with you first, but that option's always there if needed.
Office of the Privacy Commissioner of Canada
Phone: 1-800-282-1376
Website: www.priv.gc.ca